On the Phones...

Once a week I answer the phones for our receptionists’ lunch hour. I started here as the receptionist and have always enjoyed answering the phone, so I don't mind slipping back into this role. But today has been one telemarketer/scammer after another. I have just spent the last 5 minutes on the phone with a pushy idiot. I have been in customer service/reception since I graduated high school and I am rather proud of my ability to recognize a fake call. I have little patience for a person who calls me wanting to speak to “his friend” Mr. So and So (who in reality a woman) or someone who calls telling me that they are in the middle of an important deal with So and So but no one has heard of the company. BAH! The ones I hate the most though are the people who call asking to verify employment. I mean come on people, how many times do I have to say it.

Blah Blah Blah….. Per our company policy, I cannot verify employment without written consent of the person in question! ….blah blah blah.

I swear , this last idiot made me repeat it every other sentence. By the time I hung up I wanted to scream. The only consolation is that he seemed just as frustrated that his “buddy-buddy please just let me know” personality did not get him the information he wanted.

Score one for me!

ARGH!
Breathe Deep….now back to work…..